Easy to use website and easy to purchase domain names. The company doesn't work on weekends and when a domain name is purchased on a Friday or Weekend you will be waiting up to 2-3 business days for it to be registered. Customer service varies from competent to useless. The domain name management system is easy to use and provides an easy to use system for customers who own more than one domain name. If you are a professional user who requires support - go elsewhere.