Start your review for Cotton On
Start your review for Cotton On

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8 people have reviewed Cotton On

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Cotton On is the ultimate destination for comfortable, fashionable clothes which are well priced.


Shop Location

Australia

Shipping Locations

International

Showing all reviews for Cotton On

Xela's shopper avatarLevel 1
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Worst Online Shopping experience
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NA

Terrible! Tried to resolve a problem with my order and had zero response . Tried emailing, calling, multiple times!! Never ordering from them again!


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Ang's shopper avatarLevel 1
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Where's the COTTON???
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I only wear natural fiber clothing which can be difficult to find. I was so excited when I found Cotton On online and thought I found a store that catered to shoppers looking for cotton clothing. Part of what contributed to this misperception was that most listings did not list fiber content and the ones that did noted that a cotton/poly or cotton/acrylic blend made up the fabric content. I carefully shopped to only buy sweaters that I deduced were 100% cotton because of the lack of information and the fact that the store name is COTTON On. Unfortunately all 5 sweaters arrived today and I discovered that not one of them have ANY cotton. Four of the five are 100% Acrylic, and the other is a blend - none of which is cotton. They are all going back. I'm exceedingly unhappy to have been tricked like this. I admit the prices were unexpectedly reasonable, but I will not wear acrylic at any price point. Avoid this online store if fabric content is at all important to you.


 Comment

Love the constant offers!
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I often visit Cotton On to buy cheap and fashionable clothing. Though their quality might not always be the best, it is still decent and often enough, worth the price (WHEN IT'S ON DISCOUNT!)

Still would recommend it to those who are for budget shopping :P


 Comment

 Juni
Bad Quality
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I ordered a few basic black and white tshirts from cotton on, and i was disappointed to see how low the quality was. The white tshirt looked worn out and was highly transparent. I couldn't expect much considering they were so cheap. Next time, I rather pay an extra $20 and get better quality stuff!


 Comment

Online Exclusive Sales!
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Going to the mall and into Cotton On is always chaotic. You'd have to fight your way through a lot of girls to get to that Sale rack! So imagine my surprise when I saw they had an online store! ☺️ I know my Cotton On sizes for everything so I basically just ticked off the pieces and checked out. Cotton On is always on sale, like every day of the week, so it's a shopping spree each time. They deliver in 4-5 days and if anything doesn't fit you or you change your mind you can easily ship it back for a refund (I've done this, refund within a week) or go to the store for an exchange (I've done this too, early in morning to avoid the stampede - employees were always helpful at each time I had gone to exchange).


 Comment

Great prices, but service can be improved!
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I love Cotton On for their great prices! And during sale seasons, they are really generous with their discounts! Most of the clothes I purchased from Cotton On have served me very well, even after many repeated washes :)

One feedback though, I always find their changing rooms queue to be too long. I shop at the one located at Lot One, and even with 6 changing rooms, often only 2 or 3 are operational. The other 3 are always closed, not sure if it's because they are using it as a spare storeroom. At peak periods (weekdays after 6pm and weekends..) you could be queueing for up to 15-20mins. I usually see the queue and just walk off..


 Comment

 Juni
Zhao's shopper avatarLevel 3
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Cotton On convert :)
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The best thing about Cotton On is that their sizes are always always consistent! You know how sometimes you are an M and you order a M from some shops but it turns out to be too small or too big? Yeah, this never happens with Cotton On because their measurements are the standard ones that most Singaporeans are familiar with.

As a student with a low budget (haha :( ), Cotton On is the THE shop to be at for girls my age, so there's always huge crowds there especially on the weekend. So obviously once I found out about Cotton On's online store, I said a very happy goodbye to jostling with the weekend crowd and hello to online shopping from the comfort of my room. :)

Cotton On has free delivery, which is super awesome (refer to the above point about "a low budget"). It only applies to purchases above $50, but most of the times I easily hit that mark. :) The jersey dress I ordered came really quickly and was in perfect condition with no creases or folds or whatever!

#hollyjean


 Comment

 JuniHolly
Easily accessible and far more convenient
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Before Bedok Mall existed, I had to go to Tampines just for Cotton On, and it's not as if the Tampines outlet has a wide range of items..... so when Cotton On had a Singapore ONLINE website, I was thrilled!!! Not only do I not have to go to the physical shop to shop, I DON'T HAVE TO QUEUE TO PAY AS WELL LOL (sorry, major lazy girl here).

The best thing is that they provide free delivery for orders that are over $50 so I don't have to worry about spending a lot as their items are not considered relatively cheap (at least to me) - they are about $24.95 for a dress!

Anyway, I always shop for sales item and it's really nice that I do not have to squeeze with the crowd during GSS and just complete my order with a click. Cotton On Asia (SG) has really nice flats and bandage skirts on sale from time to time, so don't bother spending more at other shops!!! Keep a look out for them, they usually cost $5. :-) #cheapo #morelikesmarttipsforpeoplewhoareschoolingok

#hollyjean


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 JuniHolly
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