Very misleading company. They have an Australian contact number on their website,making people think that they are Australian based,when in fact are in Singapore or Hong Kong?
They promise 10-12 day delivery, which was the only reason I decided to buy from them.
After 2 weeks with no sign of my watch, I attempted to call the phone number in Melbourne. No one ever answers it & you are directed to leave a message.
Sent several emails. They replied saying it had just been shipped(more than 2 weeks after payment) & provided me a tracking number. That tracking number was found to be invalid.
Back & forth with emails & given the same tracking number 3 times. INVALID all 3 times.
I initiated a dispute claim through Paypal.
Low & behold, the same tracking number they had been providing me with for 3 1/2 weeks, suddenly worked.
According to the tracking details ,the watch was only dispatched from Singapore AFTER Paypal became involved.
Finally received the watch- 36 days after payment! Only reason they have received one star is for actually delivering it.
Pretty sure that I would never have seen my watch had I not involved the Paypal dispute procedures.
DO NOT deal with this company. They are very dodgy.
Always use Paypal for online purchases, as they are often the only recourse you will have in seeking a refund.