Start your review for Brandsfever Singapore
Start your review for Brandsfever Singapore

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17 people have reviewed Brandsfever Singapore

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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Announces discounted items and sells those items for a short time only or till they run out of stock. Not totally impressed with their service. Often comes weeks later and often with sizes wrong or they run out of stock of the item you have ordered and prefer to give the refund as a credit to your next purchase. However, they have let me keep the wrong item as well. Often also disappointed with the quality of product unless it is a well known brand. The kitchen items are really good as I ordered a rather expensive ceramic knife. Their recent direct sales instead of online have been a hit at venues like at their office and at hotels.


Shop Location

Singapore

Shipping Locations

International

Showing all reviews for Brandsfever Singapore

Neo's shopper avatarLevel 1
+ Follow
Goods not delivered and no refund to date; hotline does not work
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I bought the item on 13 Feb 2016; and have not received the item to date (20 March). Despite multiple chasing, they have ignored my requests for a refund. The hotline listed +65 6302 9010, does not work as well.

I will leave it to you to decide if this sounds like a scam.

Should I receive either the item/ refund, I'll update here. If there are no updates, that means it is without a doubt, a scam.


 Comment

REAL SCAM!
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Totally Scam! They don't answer your emails. The contact number listed on their site is always not available. NO CUSTOMER SERVICE AT ALL! non existing. They will just wait for you to pay-- it will show " YOUR PAYMENT IS NOW COMPLETE" then NADA... they will disappear! no words from them or anything with regards to your purchases and delivery. Even how many times you email them. NO REPLY. DTI ( Department of Trade and Industry) should do something about this and protect consumers. BEWARE! Don't ever buy on this site!!!


 Comment

 Juni
Reliable, authentic and value for money.
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NA

This is my third purchase and my second review here on shopventure. I am usually not a person who writes reviews frequently but I saw the bad comments about Brandsfever and decided to write this comment. I bought an iPad mini for S$329 which is currently the best available price for this item in Singapore. By the way, I just checked and it is still available. (http://www.brandsfever.com/store/productspec/623650/details/)

The iPad arrived 1 day after my purchase. I never experienced such a fast delivery with any other online shop. Summarized, the product is authentic, it is the best price I could find and the delivery was on the next day. I became a big fan of Brandsfever and I definitely recommend this site.


 Comment

 Juni
Cheaters online shop brandsfever is
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I wont, never ever recommend this shop to anyone this shop is cheater bogus, lousy service they delivered just one item but deducted three times to my account they said only to orders reflect on their system and promised me they will refund the other undelivered items bu its been almost a month and yet i have not received any refund from them . This shop is bogus, cheaters


 Comment

 Juni
  • Pinkbird's shopper avatarLevel 1
    PINKBIRD 

    Only two orders reflected on their system but they deducted three times from my bank i was overcharged they so quick to deduct payments but too slow and lousy to render service

Lousy Service
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Bought a item and it has not been ship for a month, send email and reply there's some issue on that and will wait for supplier for reply..
Don't ever buy from this shop..such a cheat!


 Comment

 JuniMin
JOYCE's shopper avatarLevel 1
+ Follow
CHEAT! FALSE ADVERTISE
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I was enticed by "SAME DAY DELIVERY" and bought an iPad mini today (22 June 2015) at 9.30am. I received an email at 9.34am to confirm the order is complete. However , I only received another email at 4.06pm stating that my order has been shipped and was given a tracking no. I waited till 6.10pm and still have not received the iPad. Customer service girl checked and finally said that the iPad is with courier and that I would only receive it tomorrow "FOR SURE" . I was puzzled and asked shouldn't it be "TODAY FOR SURE" ?

She then gave me a fictitious tracking no. and a wrong email address of MS SIGENEKINCI - HEAD OF SOURCING (which I was supposed to write to to complain). The email failed to be delivered of course.......
The company is a scam....cheating customers with their inability to delivery what they have stated "loudly" on their website.


 Comment

 JuniperMin
Doesn't ship in 7 days
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Despite their claims of fast shipping, it takes up to a month before any products reach you. And they don't even keep you updated on it. Customer service is slow and inefficient, if even existent.


 Comment

 JuniMin
Great shopping experience. Fast delivery and value for money.
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Brandsfever is my favorite fashion site in Singapore.
I just bought a pair of Jessica Simpson shoes and a Kate Spade handbag. Both items were delivered next day, got the shoes for $19 which normally cost around $130,..

They offer really value for money but not always fast, I also experienced delay, purchased a Desigual dress for $59 last year which took almost 3 weeks to arrive. However 59$ was worth waiting.

They told me that some products are shipped from overseas and some of the products are shipped from Singapore. Check out their delivery times on their website before you order.


 Comment

 MinJuniper
and 1 more
The handbags are much cheaper and express is quite fast
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I bought one coach handbag in brandsfever, and it sent to me in almost 2 days. quite good.


 Comment

 JuniperMin
Sober's shopper avatarLevel 1
+ Follow
Good quality and Authentic products
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I am sure that Brandsfever sale real ,buy from express is fast to get delivery ,but others should wait for a while ,anyway it's worth to wait.

and the package is good.


 Comment

 JuniperMin
and 1 more
Displaying reviews 1 - 10 of 17 in total

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