Start your review for Bondi Venus
Start your review for Bondi Venus

How’d they do?

160 people have reviewed Bondi Venus

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

Pink dropdown open


Shop Location

Australia

Showing all reviews for Bondi Venus

High quality and great service
Reviewed
Quality
Shipping
Service
Price

I have been a client of this brand for over 2 years and saw they have a retail store half and hour from home so I went in and YES! I'm so happy we have a great swimwear shop to go into now. Love the designs, j bought a new blue and Ruby kiki bikini and had great service in store.

Previously I bought a Miami black 2.3 years ago and it's still my go to swimsuit.


 Comment

Freaking love this brand
Reviewed
Quality
Shipping
Service
Price

I freaking love these guys!! 2nd order with them and I bought this time a pink Miami which was such a good cut and I got it the very next day as well. I was sent a tan too as a gift and a Sue sensi evil eye bracelet so I am so so happy with these guys!!


 Comment

took five months
Reviewed
Quality
Shipping
Service
Price
NA

took nearly five months to arrive. poor customer service up until the fifth month when i finally got a reply.


 Comment

Love it!
Reviewed
Quality
Shipping
Service
Price
Bondi venus miami one piece
BUY NOW
Miami one piece
$79 AUD

Looks amazing.

Got it for a photoshoot, was shipped overnight & had it in time.

I also have the black Miami too :)


 Comment

Pick up swimwear - great idea
Reviewed
Quality
Shipping
Service
Price

Hi Everyone! I ordered and collected my own swimwear sale day as they have a store opening now and I was able to use my zippay account and collect from the team.

I ordered the Kiki Ruby wine coloured bikini and it's beautiful. Really good quality and love the Bust. Can't wait to get more.

As for service I got given great service. Really happy with my purchase and the girls mentioned to write a review.


 Comment

Worst customer experience ever
Reviewed
Quality
Shipping
Service
Price

8 months, >50 emails and the parcel has still not be delivered, no refund has been made yet although they promise to refund 4 months ago.

A real bunch of liars.

Worse customer experience ever...


 Comment

In Love with Bondi Venus!
Reviewed
Quality
Shipping
Service
Price

I am so happy with my Bondi Venus swimwear!
The material is amazing, they have so many different bikinis and one pieces! So many colors to choos from!
I just ordered some more bikinis and can't wait to wear them! 😍
The management of bondi Venus is great!
They are super helpful if you have questions and answer very fast 😊


 Comment

Stay away... run away... never risk it!
Reviewed
Quality
Shipping
Service
Price
Bondi venus some bikini i can t even remember because it s been so long
BUY NOW
Some bikini I can't even remember because it's been so long
$80 AUD

In a nutshell: I placed an order for some killer-looking bikinis in November 2016. Fast forward 9 months, no item. After numerous assurances of a refund, no refund.
After a promise of "we'll send it again, refund you and throw in something extra" - nothing!
I feel I am the butt of this company's joke while they take my money, promise the world and deliver nothing (literally).
I've held off on writing a complaint for so long because I wanted them to redeem themselves, to explain, to restore my humanity as a consumer... However, I feel I no longer have a choice and I must tell others. For the good of all things beach, sun and fun!
I've lost $80.00 that I could have used a myriad of ways, and I'll never get that money back. I write this to warn others, to help others: STAY AWAY, don't risk it, keep your money and hold it close... at least while you find a better merchant of insta-cool swimwear!
What's most hurtful is this company's promises to deliver, to fix, to compensate, to investigate, but with no result. If they'd been honest from the outset and said, "mate, lost your item. Not gonna send another", I would have respected their frankness and not spent the last 9 months of my life engaging in email jousts with them and longingly checking the mailbox for the parcel.
I'm not going to claim they have been fraudulent. Unfortunately I haven't the proof... but after being told that 2 separate parcels have been sent, yet with no delivery and no tracking number ever provided, I think blind Freddy would be able to put two and two together. Here's a hint: theyarefullofit.
I promised the company I would "write multiple reviews on as many consumer forums/social media platforms as I can sign up to". So here I am, delivering on my promise. Can you say the same, Bondi Venus? Nope. Thanks for nothing, except for giving me an opportunity to sharpen my complaint-writing skills.


 Comment

Jalen's shopper avatarLevel 1
+ Follow
Worth It
Reviewed
Quality
Shipping
Service
Price

Love this brand and their pieces! The sizing honestly can run a little small so i would definitely keep it in mind when purchasing. The shipping time is slower than most brands but the quality of the pieces make it worth the wait!


 Comment

SCAM!! DO NOT ORDER
Reviewed
Quality
Shipping
Service
Price
NA

SCAM!!!! I placed an order with Bondi Venus on March 8 2017. It is now the end of July and I have received nothing. I have tried contacting them via email and via instagram and they have promised me time and time again that they will refund me, and resend my order yet every time I message them to follow up on their promise, the whole process starts over. DO NOT ORDER FROM HERE. They will take your money and run!!! Do not fall into this trap!!! I wish I could give zero stars!!!


 Comment

Displaying reviews 1 - 10 of 160 in total

Are you an online shop owner? Claim your shop today.