94 people have reviewed Bondi Venus

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Showing all reviews for Bondi Venus

sammy_b's shopper avatarLevel 1
sammy_b
Level 1
Australia
4 reviews
Very Poor Customer Care
Reviewed
Quality
Shipping
Service
Price

Will never shop from this store again. Bondi Venus have not sent me my swimsuit that I paid good money for. They do not even have the audacity to reply to my email asking where it is or for the tracking number. I will ensure that my family and friends never shop from here either. Worst customer care I have experienced and it is such a shame that this how an Australian store treats their customers. Very disappointed :(


 Comment

Velvet piece swimwear
Reviewed
Quality
Shipping
Service
Price
Bondi venus bronte velvet one piece deep green bondi venus
BUY NOW
BRONTE VELVET ONE PIECE - DEEP GREEN - BONDI VENUS
$65 AUD

I was in the biggest pickle as needed a swimsuit for my shoot and the team dropped one off on the same day as my shoot was close to where they are based. That's such good service and I wanted people to know about there service.

Quality is so good for velvet and I got it wet and it still looked great. I also got a pure tan too with my order as they knew I was shooting and even gave me a tan. Very impressed.


 Comment

  • B
    Bondi Venus 

    Hi April! It was great to meet you in Sydney and I hope your shoot went well! I'm glad we could get the items to you fast and hand delivered as we were literally up the road! Xx

  • B
    Bondi Venus 

    Ps we hope you LOVED your Pure Tan too! Xx

NELevel 1
nour
Level 1
USA
1 review
SCAM STORE!!!
Reviewed
Quality
Shipping
Service
Price
Not Applicable

THIS STORE IS A SCAM!!!!!!! just watch how many new great reviews will happen after this one to cover up the bad. When I reviewed them before I shopped all I saw was amazing reviews so I bough the Miami piece ..... After 1 months of not receiving anything, only 2 replies to my many many emails saying 'they will get accounts to help' like uhh who am I talking to then? All I have asked for is a tracking number for a whole month and still nothing. I messages Instagram and iMessage and same answer 'check your email because accounts have emailed you' I've checked my emails numerous times and even my junk mail.. NOTHING. This is obviously a scam, I will be forming a complain to the fair trading organization in Australia and also will be complaining to all my banks so they know not to accept anymore payments from them. I've now read the 'real review' that are al the way back and will bet 100% someone will comment below with some type of lie. I really have been nice in all my emails but I just realize I'm being scammed...


 Comment

  • sammy_b's shopper avatarLevel 1
    sammy_b 

    I am having the exact same troubles, but with the Indi swimsuit. I am currently trying to figure out who to contact to take my matter further. I ordered my swimsuit in November and it is now JANUARY. Such a shame they treat customers this way. We pay good money for these items! :(

  • B
    Bondi Venus 

    Hi Sammy B. I'm the owner and we haven't had an email in the inbox in the last 48 hours from you as I'm up to date and on them now. The Indi in November was on pre order and customers received theirs in December. As a few clients below have received theirs. Can you please email [email protected] with your order number, your address and full name so we can search the order, as well as context Australia Post who handle all the mail. We are disappointed in the review here as the customer you're commenting on was also refunded and calling our brand a scam when there are 80 others positively reviewing us on here that are real clients and have even tagged us in photos on Instagram. We are also in the process of opening two stores so if you are local we will have local faces as well to deal with any issues. But firstly email me so I can assist and find where your item is. Mia

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Favourite swimsuit for 2016
Reviewed
Quality
Shipping
Service
Price
Bondi venus indi one piece white bondi venus
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INDI ONE PIECE - WHITE - BONDI VENUS
$85 AUD

My friend had the Miami one piece that I permanently borrowed last year and the Indi one piece was my first purchase from Bondi Venus. This beauty arrived this week and I LOVE! Now if only this could also come in black because white isn't so forgiving on my post baby body haha!


 Comment

 Mia
  • B
    Bondi Venus 

    Hi Jenna!! Thanks so much for sharing your pics with your little one on Instagram! Can't wait to see more and yes the Indi will come in black soon! Xx

Bondi Venus has such a beautiful range of swimwear
Reviewed
Quality
Shipping
Service
Price
Bondi venus miami one piece black bondi venus
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MIAMI ONE PIECE BLACK - BONDI VENUS
$79 AUD

Bondi Venus has such a beautiful and immense range of unique swimwear! Their eye catching colours and designs are initially what caught my attention, as I had been searching for the perfect one piece and was yet to be satisfied until I discovered their Miami One Piece. I brought the Miami One Piece in Candy Pink and Black, as well as the Kitten One Piece in Mellow Yellow, and was pleasantly surprised with the quality and vibrance. However I initially had some issues with shipping as one of my items didn't arrive, although after a few emails and complaints I received the missing item.

Ultimately I have been happy with my purchase :)


 Comment

 Mia
  • B
    Bondi Venus 

    Hello beautiful! Thanks so much for tagging us in all your photos! We can't wait to see more xx

Happy gal
Reviewed
Quality
Shipping
Service
Price

I completely forgot on Monday that I wanted a new one piece before my holiday comencing that weekend! I private msgd the team on Instagram and their response rate was right away they then shipped my parcel for me that same day! Not to mention they followed up with me when my tracking wasn't showing scans (I hadn't even noticed) but I have received it before the weekend and couldn't be happier! I even received a little Xmas gift! Thanks Bondi Venus! I can't wait to be super tanned in my all white one piece with my new tan!! Amazing customer service


 Comment

 Mia
  • B
    Bondi Venus 

    Thanks for sending in your review gorgeous! I loved your pics on Instagram and how good is the pure tan too! 😍😍

  • Stephanie's shopper avatarLevel 2
    Stephanie 

    I'll be black in no time πŸ˜‚πŸ™ŒπŸ½

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Sammy's shopper avatarLevel 2
Sammy
Level 2
1 review
Sammy's shopper avatarLevel 2
+ Follow
Bondi Venus - Farrah one piece
Reviewed
Quality
Shipping
Service
Price
Bondi venus farrah one piece black bondi venus
BUY NOW
FARRAH ONE PIECE - BLACK - BONDI VENUS
$85 AUD

Got this one piece when they were holding a 50% sale ! 😍 Very happy ! Fits amazing, great quality and so dam cute ! When I purchased it, it was on pre order. There estimated date of when it was due in was spot on and within 48 hours of it being back in stock it had been posted to me ! Very happy, definitely recommend πŸ˜πŸ™Œ

  • B
    Bondi Venus 

    Hello beautiful! You look amazing in your Farah piece! Thanks for tagging us on Instagram on your holiday - so divine xx

Love the Lola piece!
Reviewed
Quality
Shipping
Service
Price

I'm very impressed! I just got my Lola one piece in the post and it was sent express so in time for Christmas so I'm so thrilled and I got some free sunscreen too for my little ones as I asked for a few more and I got 12!! Being larger busted I'm so happy this fits as being an E with implants it's so hard to find stuff that fits and I'm so happy with it. Thank you Sarah for helping me and my hubby loved it too.


 Comment

 Mia
  • B
    Bondi Venus 

    Cathy! So great to see your review beautiful! We are so happy it fit as I know having a bigger bust can be tough especially with swimwear! We will be posting your pics too soon! Xx

Miami One Piece
Reviewed
Quality
Shipping
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Price

I am an Australian size 10 and I fit a size large in the Miami One piece. Very happy with them, I will definitely shop with Bondi Venus again 😊 @BronzeAmbition


 Comment

  • B
    Bondi Venus 

    Babe you look absolutely amazing in your pics while on holiday over in Indonesia!! We loved all the Gili ones so thanks for sharing gorgeous girl xx

GGLevel 2
gabby
Level 2
USA
1 review
SCAM DO NOT SHOP HERE
Reviewed
Quality
Shipping
Service
Price
Not Applicable
Bondi venus do not shop here
BUY NOW
DO NOT SHOP HERE
$60 USD

DO NOT SHOP HERE

This bikini brand is a SCAM you order your goods, they never get delivered, you contact them to ask if they have been shipped and they reply yes, but again they never get delivered. This goes on for months and months, until you either give up or ask them politely for a refund, to which you don't get a reply.

They keep on SCAMMING people over and over again, I have no idea how this company is still trading. My friend just ordered from them 3 months again and surprise, surprise the same thing happened.

2017 lets lodge a formal complaint to the Australian Consumer Commission Complaints as this CAN NOT keep happening to other consumers.


 Comment

 barisyoMaddy
and 1 more
  • B
    Bondi Venus 

    Gabby, I've just checked our email and we haven't received abt email from you and don't know who you are. You immediately need to contact us on [email protected] as we have sent thousands of orders this year and if any issue we refund and re-send. We need you to actually email us instead of slandering our brand in a public forum - as we are a reputable brand and have thousands of customers on Instagram supporting us and tagging their images. If any issues we always refund. We always re-send. Please email us so we can sort this and we need your order number too.

  • ashleejane 

    I am in the same boat, ordered my swimwear 3 months ago. I will be lodging a formal complaint to the ACCC if I don't receive my refund by friday.

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Displaying reviews 1 - 10 of 94 in total

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