Start your review for A Better Florist
Start your review for A Better Florist

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18 people have reviewed A Better Florist

Overall Satisfaction
Rating Summary
Fit/Quality
Delivered on Time
Customer Service
Price

About

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We believe that giving and receiving flowers should be simple, affordable and beautiful. Instead of a hundred options, we've curated a special selection of the best flowers in season. We source directly from flower farms in the Cameron Highlands to offer the freshest flowers at an affordable price. It's never been easier to send love. With a few clicks on ABetterFlorist.com, you can send a stunning and long-lasting bouquet, designed by our professional florists. You want to show someone special that you care, and every detail has to be right - so we have taken the time to make every aspect of the A Better Florist experience simply beautiful. A Better Florist developes bespoke presentation boxes to reflect the beauty of the flowers inside, whilst still protecting every petal.


Shop Location

Singapore

Shipping Locations

Singapore

Showing all reviews for A Better Florist

Failed service
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Shipping
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Fuck up service . Had ordered flower from them for v day 2017 meant to be a supprise . Order was not send and did not even bother to notify anybody be it thru phone or email . Money was paid for and they did not even bother to reply my email that was sended to them about this complaint . Found their number at the website cant even call thru ! Terrible service ! Totally dissapointed . Failed service fail communication .


 Comment

 Min
Brilliant Product, Brilliant Service
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A better florist the victoria
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The Victoria
$89 SGD

Mom took this picture for me upon delivery! Looks simply amazing ! Even though it was slightly late, but the courier gave me a call way before to inform me of the delay. The experience my Mom had upon receiving this gorgeous Bouquet definitely made both of our day. Fantastic Service, Fantastic Product
Thanks A Better Florist for making my mom's weekend!!


 Comment

Yuen's shopper avatarLevel 1
+ Follow
Didn't deliver at all, and poor communication
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Quality
Shipping
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Ordered a delivery for my mother's 60th birthday, knowing it would be a meaningful gesture as two of her three daughters live overseas and see her once a year, myself included. By 7pm on the day of the scheduled delivery, it was obvious there wasn't going to be a delivery. There was someone home all day, but there was no communication/ explanation, either by email or to my sister's local mobile number. I emailed the company to ask for a status update, and even messaged them on Instagram (which is obviously a monitored account due to new posts being published now and then). No reply for more than a day. My local sister tried calling the number listed on the confirmation email, which turned out to be a wrong number. We eventually figured out that the number in the confirmation email was different to that on their website. When we eventually got a reply, they explained that their server had crashed and they didn't get any orders. Which is funny, considering my credit card was charged. And it doesn't explain why they didn't reply to my emails or Insta queries. They offered to deliver the flowers, which wouldn't have meant much considering it was days after my mother's birthday. This review is more for the lack of communication than anything else. Very disappointed. I should've known not to expect the same standards I'm used to from florists in Melbourne. Please check that the phone number in your confirmation emails match the one on your website.


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  • A
    A Better Florist 

    Hi Yuen, we are terribly sorry that your experience with us wasn't up to your expectations. We pride ourselves in making our customers happy and ensuring that they have a smooth experience whilst shopping for flowers with us - and it really upsets us that we failed to do so. Please find our sincerest apologies, and do allow us to make it up to you! We would love to send you new bouquets to express our appreciation for customers like yourself that make us love what we do. Please drop us an email at [email protected] so that we can deliver new bouquets to you :)

    - A Better Florist

Amazing seevice
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Excellent service. Reasonable price & efficient delivery

Gorgeous blooms
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Gorgeous blooms, great service, timely delivery. Excellent customer experience. Particularly loved their burlap wrap for the flowers :)


 Comment

Great flowers and service
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They have a nice selection of flowers at unbeatable prices. Great customer service too


 Comment

Ayla's shopper avatarLevel 1
+ Follow
Best blooms ever!
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I love the personal touch the A Better Florist team provides! Especially Aloysius is fantastic at making customers feel special :)


 Comment

Chin's shopper avatarLevel 1
+ Follow
Would love to buy again!
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I bought a bouquet for my friend for International Friendship Day, and she absolutely loved it. The courier went to the extend of helping me to surprise her by smiling widely while delivering it. I'm really happy how her experience turned out, and I'm super satisfied with the customer service. Definitely love buying from A Better Florist!


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A Better Florist
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NA

Impressed with the service and efficiency of the staff!


 Comment

Pretty flowers with reasonable price :)
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I have ordered flowers for convocation and the flowers are fresh and beautiful! Prices for customize bouquet are reasonable too.


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Displaying reviews 1 - 10 of 18 in total

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